PREORDER SHIPPING UPDATE from 12/22!
Our preorder inventory of Grizzlies, Polars, and Wolves is set to hit our warehouse on Jan 1! If you've already preordered, you'll receive an email with tracking info on the day they arrive, and we will be shipping out all orders (in the order we received them) as fast as humanly possible!
Thank you so much for your patience, we are pumped to get these coats shipped out!
Create & Test New Products: Including the Buffalo, Panda, and redesigns of our Bears and Wolves.
We've approved all designs and samples with our manufacturer, and have begun producing our full inventory for Winter 23/24.
We've sold out of popular sizes and styles the past two seasons, so we like to run our preorder leading up to the Winter so you can lock in your coat once they arrive!
Once completed, our full inventory will ship from our manufacturer in Shanghai to our HQ in Boulder, CO.
As soon as our inventory arrives in Boulder, CO, we'll begin fulfilling all preorders. This is when you will receive tracking info for your preorder.
Short answer: It depends! Check out the above timeline for the latest news and updates on when our presale items will be arriving!
Longer answer: We typically launch our presales once we have an estimated delivery timeframe from our manufacturer. From there we try to operate under full transparency regarding ETAs & delays.
Our latest batch of Buffaloes, Pandas, and the restock on all other coats and hoods are set to arrive around the end of December. We'll be shipping out all orders for these items as soon as they get to us in Colorado!
No problemo! Just shoot us an email (firstname.lastname@example.org) and we can gladly update the shipping address, or make adjustments to your order items, sizes, quantities, etc.
Once we have a confirmed delivery date for our inventory, we'll print all shipping labels 1-2 days prior to prep for the big ship-out. This is when you'll receive a confirmation email with your tracking # and ETA.
Shipping costs/fees are as follows:
Continental USA: Free shipping on all coats & hoods. We partner with Printful for all apparel orders and shipping rates are automatically calculated based on their carriers.
Alaska / Hawaii / US Territories: Automatically calculated shipping at checkout based on carrier rates.
Canada: We cover the cost to ship — you cover the taxes/duties. We do not collect duties/taxes for Canada, so please account for this to be billed upon delivery from your local post office (aka DDU). Shoot us an email if you're uncertain about the rates.
Australia: Flat-rate shipping cost of $115 for coats, and $50 for hoods.
New Zealand: Flat-rate shipping cost of $99 for coats, and $50 for hoods.
USA: We primarily use UPS Ground as they provide the lowest cost and competitive delivery times - typically 2-5 business days depending on your proximity to Colordo (our home).
International: Global shipping options shown at checkout.
Apparel: Our apparel is made-to-order and is shipped independently from Printful.