Refund policy

We offer free shipping on all exchanges, or a return for store credit.

If returning for a refund, the return shipping cost will be deducted from the refund amount (typically ~$15-20).

US Orders —

• We accept exchanges and returns within 15-days of delivery for all non-clearance coats and hoods bought through our shop (Wildcoat.com). All items must be returned in new-condition as they were received with tags attached. All returns for refund will be refunded to the original payment method. Please allow up to 5 business days to process all returns.

International Orders —

• We unfortunately are not able to accept exchanges or returns from international orders (outside of the US). It's too dang expensive, sorry! Please double check sizing and style with us prior to ordering to ensure your coat fits perfectly.

Clearance/Sale Items —

• All Clearance items (listed on our Clearance page) are final sale and cannot be returned. We do accept exchanges or returns for store credit on Clearance items pending available inventory. Clearance items will be marked as FINAL SALE on the product page in the description.
• If items are purchased under a 'Buy X, Get Y' promotion, returning part of the order will result in a refund proportional to the new discount amount of the remaining items. 
  
  

Apparel —

• We do not accept returns or exchanges on our apparel (aka t-shirts, beanies, hats, and sweatshirts). We use a third party printing company for all of these goodies (Printful is their name!), so we are not able to swap sizing, style, or offer refunds on these items.

Duties / Taxes —

• For international orders, we ship DDU (Delivered Duties Unpaid) unless otherwise specified and charged at checkout. You will be billed upon pickup by your local authorities/shipping company before delivery. Please reach out if you are unsure of the standard importing taxes/fees for your country and we will do our best to estimate these for you. We do not cover these fees.