Passer au contenu

Frequently Asked Questions & Answers

Have a question about all things Wildcoat? This is the best place to start! If you're still searching for answers, hit us up via the form at the bottom of this page.
FEATURES, COATS & HOODS
WHAT'S THE DIFFERENCE BETWEEN v4, v3, and the Classic coats & hoods? Plus

The biggest upgrade from v3 to v4 is the look! We always work to improve the realistic facial features in each of our coats from year to year.

Additional v4 Upgrades:

  • Even more realistic animal face features.
  • Improved ease-of-opening on all pocket velcro (still sturdy, just optimized).
  • Upgraded material around zippers to better prevent snags.
Are Wildcoats real winter coats? Plus

Do bears sh*t in the woods? Short answer – heck yea Wildcoats are real winter coats.

Weatherproof and designed to shred the mountains (plus maximum snack-storing-ability across seven pockets) — this bear is made to be your go-to winter coat.

Not to mention these babies are warm. Like really, really, ridiculously warm (in a good way).

Is it real fur? What are they made of? Plus

For the love of Berenstain, no! We love animals and use 100% synthetic materials in all of our coats and hoods.

Are Wildcoats warm? Plus

We are not exaggerating when we say each Wildcoat has the temperature rating of an actual bear.

If you tend to run hot (especially while skiing) you will not need many layers. We recommend simply wearing a long-sleeve tee underneath.

Adjust accordingly for those springtime turns, and you can zip off the sleeves for especially warm and sunny spring days (though we prefer ditching the ski pants for some short-shorts).

Will they hold up to skiing and snowboarding? Plus

We are ski bums at heart, so we prioritized FUNCTION while creating Wildcoat. All of our coats and hoods are designed to be your go-to, every day gear on the mountain.

We've worn our original samples from 2021 across hundreds of ski days, sporting events, and everything in between and they still look brand new.

The hood stays up even when you’re ripping down a groomer, and the active fit combined with the 2-way zip allows for free flowin’ movement on any terrain. Not to mention our v3 and v4 coats have zip-off-everything — bring on the Spring ski!

Will the hood fit over a helmet? Plus

Yes! Designed to be worn with a brain-bucket on the slopes (smart bears protect their noggin) or sans-helmet out on the town.

Our adjustable hood cord allows for 360˚ of free-flowin’ comfort no matter the occasion — all discreetly hidden within low profile fur pockets.

And you can full detach the hood on our v3 and v4 coats if you're feelin' a "just the head" kinda day.

What are the sizes? How do they run? Plus

All Wildcoats are unisex with sizes ranging from 2XS to 3XL.

Our coats are designed to be on the roomy side to allow for layers on the mountain on those bitter cold days.

The sleeves are also slightly extended to allow for winter gloves to be worn under the mittens.

Check our Size Guide to determine your perfect fit.

Are they just for winter sports? Plus

Wildcoats were designed with snow sports in mind, but you can rock this beautiful, beastly coat anywhere.

Camping? Yes, just don’t forget to double stack your s’mores.

Festivals? Fur sure.

Out on the town? Pics or it didn’t happen.

Cuddled up with boo on the couch? Obviously, bear cuddles > all.

Boîte d'expédition PREORDERS, SHIPPING & DELIVERY TIME
What does it mean if an item is 'PREORDER'? Plus

All items marked PREORDER are currently being made by our manufacturer, and will ship as soon as they hit our warehouse in Boulder, Colorado.

Preordering ensures you'll be first in line to receive your item as soon as our inventory arrives, as we typically sell out of our most popular coats each year!

WHERE DO YOU SHIP? AND WHAT IS THE COST? Plus

We're based in Colorado and ship all over the USA, Canada, Australia, New Zealand, and to some countries in Europe. If your country is not currently available, shoot an email to teddy@wildcoat.com and we'll look into the rates to deliver to you!

All shipping within the USA and Canada on order over $50 USD is free.

Check out our full shipping breakdown here.

What's your return and exchange policy? Plus

The short answer is - we want you to be 100% ecstatic with your Wildcoat!

Check out our full policies on exchanges, returns, and all things shipping here.

Information WARRANTY & CARE
How do I clean and maintain my Wildcoat? Does the fur get wet on the slopes? Plus

Our coats are built to last and have no issues with repeated exposure to snow, ice, and all that comes with 100+ ski days.

If wet, simply hang to dry as you would any other winter gear.

Hand-wash + hang-dry only. Washing machines are too rough on the accessories and the dryer will damage the faux leather and could melt the fur. The inner liner can be thoroughly cleaned with gentle soap and water, and can be used to spot cleaning the fur.

What's the warranty on my Wildcoat? Plus

These aren’t your average show-bears (and wolves)! Our coats and hoods are designed to be used on the mountain, and are built to withstand the regular demands of the winter season. Wear and tear will happen, especially around frequently used areas of the coat. However we’re happy to assist with any extraneous craftsmanship or material failures. 

Please email Teddy@wildcoat.com with a lil description + pics of your coat should your Wildcoat have any issues! 

Still have a question? Hit us up!

Drop us your info below, as well as any remaining questions, concerns, or ideas for Wildcoat.
Ce site est protégé par reCAPTCHA et la Politique de confidentialité et les Conditions d'utilisation de Google s’appliquent.