Shipping policy
We offer free shipping with the contiguous USA on orders $200+.
The shipping cost for all orders under $200 is $5 flat-rate.
The shipping cost for all international orders will be calculated at checkout. All international orders are shipped Delivered Duties Unpaid (DDU) unless otherwise specified and collected at checkout — this means you will be responsible for paying local taxes/fees to the carrier upon delivery.
Coats & Hoods: Please allow up to 1 business day for your coat or hood to ship out. That being said, we aim to ship out same day on all orders received before 4pm MT.
On average, delivery takes 3-5 business days from the time the carrier picks up the package!
If you need your order by a certain date, let us know in your order comments or use an expedited service to ensure it arrives in time! We have 2nd Day and Next Day available at checkout.
We ship out of Colorado, so the shipping time varies based on how close you are to CO! Other factors like weather and holidays could result in delays.
We are not responsible for shipping delays once the package is out of our hands. We're all at the mercy of UPS, USPS, and Fedex.
You'll receive email updates & tracking info as soon as your label is printed, packed, and on its way.
For domestic orders we use UPS Ground, Fedex Ground/Home Delivery, or USPS Ground Select as our first options depending on which quotes a faster delivery. For multi-coat purchases we typically use UPS or Fedex.
If certain carriers do not ship to your address, please let us know in advance!
For international orders we use UPS or USPS depending on the ship-to country. Typically the shipping time is 3-5 business days, but clearing customs can take an additional few days. Please double check your email address and phone number upon checkout to ensure smooth sailing through customs.
For international orders, we ship DDU (Delivered Duties Unpaid) unless otherwise specified and charged at checkout. You will be billed upon pickup by your local authorities/shipping company before delivery. Please reach out if you are unsure of the standard importing taxes/fees for your country and we will do our best to estimate these for you. We do not cover these fees.